Frequently Asked Questions

Archive 2024-2025

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Account Information

Benefits

Benefit Information

Advantages of Membership

Enroll/Cost

Am I Eligible to enroll in the Student Health Insurance Plan?

Online Enrollment Periods

PA’s, Medical Doctorates and Pharm D Scholars

Fall  – 06/24/2024 - 08/15/2024

Spring/Summer - 12/18/2024 - 02/15/2025 

Graduate Assistants, Graduate Fellowships and Medical Health Professionals

Fall – 08/12/2024 - 10/03/2024  

Spring/Summer - 01/13/2025 - 03/06/2025 

Summer  – 05/27/2025 - 07/17/2025

Master of Science in Anesthesia

Fall - 07/29/2024 - 09/19/2024

Spring/Summer - 12/18/2024 - 02/20/2025

Summer  – 05/12/2025 - 07/03/2025

Online Enrollment

Students with a Qualifying Life Event

Opt-Out/Waiver

If you do not want the Student Health Insurance Plan, you must decline or opt-out of coverage by submitting a waiver. You may only opt-out of coverage during the following Waiver Periods:

PA’s, Medical Doctorates and Pharm D Scholars

Fall  – 06/24/2024 - 08/15/2024

Spring/Summer - 12/18/2024 - 02/15/2025 

GA and Medical Health Professionals

Fall - 08/12/2024 - 10/03/2024

Spring/Summer – 01/13/2025 - 03/06/2025

Summer – 05/27/2025 - 07/17/2025

 

WAIVER PROCESS

All Medical School and Medical Health Professional are automatically enrolled and charged for the UNM Student Health Plan unless a waiver is submitted and approved.  All Graduate Assistants (Domestic and International) are automatically enrolled and UNM pays the premiums for this coverage unless a waiver is submitted and approved.  Students holding comparable coverage may be eligible to waive enrollment in the UNM Student Health Plan.

To be eligible for a waiver of enrollment in the UNM Student Health Plan, the University requires that students provide evidence of other comparable health coverage.  Please be advised that the waiver request will be reviewed and verified active with the insurance carrier.  Notification of acceptance or rejection of this request will be sent to your school email within seven business days.

If you want to waive enrollment from the UNM Student Health Plan, please acquire an electronic copy of the front and back of your insurance ID card and then select the appropriate link below to submit your waiver request. Once you login, select “No, I do not want the insurance.” Section.

Enhanced Products

Optional Vision Coverage

Offered in partnership with Blue Cross and Blue Shield of New Mexico

Optional Dental Plan

Offered in partnership with Blue Cross and Blue Shield of New Mexico

Claims

View Claims Online

Access Medical, Dental, Prescription, and International* Claim Forms

*International Claim Form is used to submit claims for benefits for covered services received outside the United States

Regulatory Notices

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Blue Cross and Blue Shield of New Mexico
P.O. Box 27630
Albuquerque, NM  87125-76304
1 (844) 866-2224
BCBS Customer Service
1 (800) 973-6329
24/7 Nurseline

24/7 Nurseline

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected