Frequently Asked Questions

Archive 2023-2024

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Additional Resources

Find a Provider

Account Information

Benefits

Benefit Information

Advantages of Membership

Enroll/Cost

Am I Eligible to enroll in the Student Health Insurance Plan?

Online Enrollment

Online Enrollment Guide

Students with a Qualifying Life Event

Opt-Out/Waiver

If you do not want the Student Health Insurance Plan, you must decline or opt-out of coverage by submitting a waiver. You may only opt-out of coverage during the following Waiver Periods:

PA’s, Medical Doctorates and Pharm D Scholars

GA and Medical Health Professionals

Spring/Summer Students – 01/09/2024 - 03/02/2024

Summer  – 06/03/2024 - 06/26/2024

Enhanced Products

Parent Information

Claims

View Claims Online

Access Medical, Dental, Prescription, and International* Claim Forms

*International Claim Form is used to submit claims for benefits for covered services received outside the United States

Regulatory Notices

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Blue Cross and Blue Shield of New Mexico
P.O. Box 27630
Albuquerque, NM  87125-7630
1 (844) 866-2224
UNM Teamhealth Customer Service
1 (800) 973-6329
24/7 Nurseline

24/7 Nurseline

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected